1.888.676.2660
6AM - 8PM PST

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1.888.676.2660

6AM - 8PM PST

  1. Q:

    Do you charge sales tax on any item?

    A:

    6pm.com, LLC is required by law to collect sales tax on orders shipped to Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. If you are shipping to any of these states, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation.

    Alabama

    6pm.com, LLC collects the simplified sellers use tax on sales to Alabama customers and remits the tax on behalf of Alabama customers to the Alabama Department of Revenue. The Alabama simplified sellers use tax program account number is: SSU-R009642239.

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  2. Q:

    How do I order items with Cashier's Checks or Money Orders?

    A:

    At this time we do not accept Cashier's Checks or Money Orders.

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  3. Q:

    Is it safe to use my credit card on your site?

    A:

    Shopping at 6pm.com is safe. The 6pm.com Safe Shopping Guarantee backs every credit card purchase you make at 6pm.com, and our site is protected by SSL encryption technology. Learn more about the 6pm.com Safe Shopping Guarantee here.

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  4. Q:

    Is it safe to use my debit card online?

    A:

    Yes. And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

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  5. Q:

    What forms of payment do you accept?

    A:

    6pm.com currently accepts Visa, MasterCard, Discover, and American Express for all orders.

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  6. Q:

    Why can't I use PayPal or Bill Me Later any more?

    A:

    We apologize for any inconvenience, but as of 1/1/14, we are no longer accepting PayPal or Bill Me Later as payment options.

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  7. Q:

    I paid for my order with PayPal or Bill Me Later and now I want to return it. How can I do that if you don't accept PayPal or Bill Me Later any longer?

    A:

    We will still accept returns and process refunds in accordance to our standard policies. For details on our return policy, please click here.

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