General Payment FAQs

1. Q:

   Do you charge sales tax on any item?

   A:

   6pm.com, LLC is required by law to collect sales tax on orders shipped to Arizona, California, Kentucky, Nevada, New York, North Carolina, Pennsylvania, Texas, and Washington. If you are shipping to any of these states, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation.

   Important Sales Tax Information

   We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

   Oklahoma

   For Oklahoma purchasers, the tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov.We are required to provide the notice above for Oklahoma purchases based on Oklahoma law (HB 2359) enacted in June 2010.

   Colorado

   Colorado HB 1193, enacted in February 2010, required online retailers to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 31st and to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31st.  This law is currently the subject of a legal challenge brought by the Direct Marketing Association and others. In the meantime, the U.S. District Court has suspended enactment of the law while the legal challenge proceeds.

   South Dakota

   For South Dakota purchasers, the tax may be reported and paid on the South Dakota use tax form.  The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website.  We are required to provide the notice above for South Dakota purchases based on South Dakota law (SB 146) enacted in April 2011.

   Vermont

   For Vermont purchasers, the tax may be reported and paid on the Vermont use tax form.  The use tax form and corresponding instructions are available on the Vermont department of taxes website.  We are required to provide the notice above for Vermont purchases based on Vermont law (H 436) enacted in May 2011.

   Tennessee

   Please be aware that purchases shipped to Tennessee may be subject to Tennessee Use Tax (T.C.A. § 67-6-210) unless an exemption exists under Tennessee law. A sale is not exempt under Tennessee law because it is made through the Internet. Payments of applicable Tennessee use tax may be made through the Tennessee Department of Revenue's Website at https://apps.tn.gov/usetax/.

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2. Q:

   How do I order items with Cashier's Checks or Money Orders?

   A:

   At this time we do not accept Cashier's Checks or Money Orders.

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3. Q:

   Is it safe to use my credit card on your site?

   A:

   Shopping at 6pm.com is safe. The 6pm.com Safe Shopping Guarantee backs every credit card purchase you make at 6pm.com, and our site is protected by SSL encryption technology. Learn more about the 6pm.com Safe Shopping Guarantee here.

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4. Q:

   Is it safe to use my debit card online?

   A:

   Yes. And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

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5. Q:

   What forms of payment do you accept?

   A:

   6pm.com currently accepts Visa, MasterCard, Discover, American Express, Bill Me Later, and PayPal* for all orders.

    

   *When purchasing with PayPal, your shipping address will automatically default to the address on file with PayPal, regardless of the shipping address you enter on your 6pm.com order.  For detailed information, customers can contact PayPal customer service by calling 888-221-1161.

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PayPal FAQs

1. Q:

   What is PayPal?

   A:

   PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant. Please note: When purchasing with PayPal, your shipping address will automatically default to the address on file with PayPal, regardless of the shipping address you enter on your 6pm.com order. 

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2. Q:

   How do I sign up for PayPal?

   A:

   You can sign up for a PayPal account by going to https://www.paypal.com.

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3. Q:

   How do I use a PayPal payment option?

   A:

   Existing PayPal users who would like to use PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website. 

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4. Q:

   What do I do if I have questions about my PayPal account?

   A:

   You may contact PayPal customer service by calling 888-221-1161 or go to https://www.paypal.com for support and additional information.

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5. Q:

   How is billing done for PayPal?

   A:

   Customers who sign up for a PayPal account must sign a Billing Agreement which will authorize the merchant to take out their payments directly from their PayPal account. Only then can the customer be able to control how to pay for their purchases. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.

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6. Q:

   When are funds transferred out of my PayPal account for my order?

   A:

   PayPal withdraws money from your PayPal account immediately after checkout. If the balance is lower than the total payment, PayPal offers credit products or the option to pay from your bank account or a credit card. Customers who do not have a PayPal account at this point will need to use a valid credit card to complete the payment. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.

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