Frequently Asked Questions
- General Questions
- Shipping and Delivery Questions
- Order Status Questions
- Return Questions
- Shipping and Delivery Questions
- Q:
What do you charge for shipping an order?
- A:
We try to make things as easy as we can for you! All of our shipping options are based on a flat $6.95 rate regardless of the order size. Orders shipping to a PO Box or APO/FPO will be shipped via USPS.
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- Q:
- Q:
Why do you charge for shipping when some companies ship for free?
- A:
Here at 6pm.com our mission is to provide the lowest price possible. For this reason we charge a minimal flat fee of $6.95 for every order regardless of the number of items being shipped.
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- Q:
- Q:
How long will it be before I receive my order?
- A:
For standard shipping, please allow up to 72 hours processing. You should receive your order within 5-10 business days. Please allow additional time for shipments to APO/FPO addresses.
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- Q:
- Q:
Do you ship to addresses outside the United States?
- A:
We ship to all US States and Territories. Sorry, we do not ship internationally at this time.
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- Q:
- Q:
Do you ship to PO boxes or Military APO/FPO addresses?
- A:
Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
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- Q:
- Q:
Can I expedite my shipping?
- A:
The following shipping options are available when you check out. Expedited orders placed before 1 PM Pacific on a business day will be shipped out the same day. All other orders will be shipped out within 3 business days.
- Standard Shipping (delivery within 5-10 business days): $6.95 per order
- 1-Business Day Shipping and Handling: $25 per order
Sorry, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for shipments to APO/FPO addresses.
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