1. Q:

    What does 6pm.com charge for shipping an order?

    A:

    It's Free Shipping Week! Between August 21 12AM PST - Aug 29 11:59PM PST receive free ground shipping (4-5 Business Days) on all orders - No minimums and no code needed!

    In a hurry? We also offer Expedited Shipping!

    2-Business Day Shipping $9.99 1-Business Day Shipping $14.99

    *Free shipping is automatically applied to orders with two or more items or one item totaling $50 or more before tax. Free shipping is applied before coupon and before gift card is used (when applicable).

    Expedited orders placed before 4 PM Eastern, 1 PM Pacific on a business day will be shipped out the same day. All other orders will be shipped out the next business day.

    Sorry, expedited shipping is not available for shipments to Alaska, Hawaii, P.O. Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico). Please allow additional time for shipments to APO/FPO addresses.

    Due to high alcohol content, orders containing items such as fragrances, hairspray and aftershave will be sent via ground shipping (4-5 business days). Also some watches due to batteries.

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  2. Q:

    How long will it be before I receive my order?

    A:

    For standard shipping, you should receive your order within 4-5 business days.

    Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).

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  3. Q:

    Do you ship to addresses outside the United States?

    A:

    At this time orders may only be shipped to US States and Territories. Please keep in mind that using third-party shipping services is at your own risk.

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  4. Q:

    Do you ship to PO boxes or Military APO/FPO addresses?

    A:

    Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* Expedited shipping is not available to these address types. *Please Note: At this time we cannot ship items considered a hazardous material by the Department of Transportation due to the alcohol content (fragrances, nail polish, etc.) to Alaska, Hawaii, PO Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico).

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  5. Q:

    Can I expedite my shipping?

    A:

    It's Free Shipping Week! Between August 21 12AM PST - Aug 29 11:59PM PST receive free ground shipping (4-5 Business Days) on all orders - No minimums and no code needed!

    In a hurry? We also offer Expedited Shipping!

    2-Business Day Shipping $9.99 1-Business Day Shipping $14.99

    *Free shipping is automatically applied to orders with two or more items or one item totaling $50 or more before tax. Free shipping is applied before coupon and before gift card is used (when applicable).

    *Expedited orders must be placed before 1:00PM PST in order to ship out the same day they are placed. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Expedited shipping is also not available for shipments including items containing hazardous material by the Department of Transportation (fragrances, nail polish, etc).

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  6. Q:

    How can I contact 6pm.com for additional assistance?

    A:

    If you need help with your order please feel free to email us or call our Customer Loyalty Team at 1.888.676.2660.

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  7. Q:

    What is 6pm.com's Return Policy?

    A:

    We're glad you asked! See our Returns Section to see the entire policy.

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  8. Q:

    Are the shipping time-frames listed on your website guaranteed?

    A:

    Yes. 6pm.com strives to fulfill all of the orders that we process within the quoted time-frames 6pm gladly stands behind the quoted delivery time-frames associated with each of the shipping types that we offer.

    6pm.com accepts no responsibility for packages that do not arrive within a stated time-frame due to extreme weather conditions or a force majeure

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