Love them! I originally ordered my normal high heel size, 6.5. However, I quickly found out that these
shoes are a bit smaller (and yes, a little narrower) than normal sizing, and trying to fit my foot into a size 6.5 made me feel like one of Cinderella's stepsisters trying on the glass slipper! I was disappointed, but thought maybe the next size up might work. I was right! I just got the size 7s today and immediately tried them on... now it's a better fit! It's still not an easy shoe to put on because of the narrow upper opening, but there's more room inside the shoe, and it's surprisingly comfortable for a pump; I don't think I'd have any problem wearing them around the office all day. I gave them 4 stars for comfort because they are more comfortable than most of the pumps I own, but they're still a dress shoe (I mean, come on, how many women would choose to wear high heels over sneakers or flip flops if style weren't an issue?). And the style of this shoe is just beautiful -- I can't wait to wear them with a skirt! My recommendations: 1.) Buy the next half-size larger than you'd normally wear. Seriously, not kidding -- it's a close-fitting shoe, and unlike most pumps, it has a smaller opening for the foot to slide into. Your normal pump size will probably be too small. 2.) Wear with pantyhose or tights. Putting on the
shoes without hose is doable, but not easy! I love how fast Zappos is! From the day I ordered the first pair, returned them, ordered the next size, and finally received the replacement, it's been exactly one week.