This review is in no way a reflection on Zappos who handled a number of issues with their extraordinary customer service. For the price the bag has significant defects. The front panel which holds the computer cannot be locked. The handle feels flimsy and wobbles. There is no protection for the zippers so when it rains (and it did) water can get through the zippers into the interior. Pulling the bag over cobble stones and rough pavement the wheels are adequate but not much more. The touted outside frame for the handle has no benefit since it reduces the interior space. If you want a flat packing surface put socks/underwear/etc in the depressions of a regularly configured bag and you still have a flat surface The bag is probably fine for airport to cab travel but outside of the airport it does not qualify as "adventure" luggage in any sense.

Cute style and good fit. The little black ovals are connected with little hinges that dig into your foot. Probably design is very cute, but construction was bad. Made in China. All the shoes I ordered in this big order were made in China, and every one of them are poor quality. Very disappointing. Companies! Get your beautiful designs made in the U.S.! We care about quality!