They originally sent me the wrong size, so when I called Zappos Customer Service, they told me to
keep the ones they shipped and they would send me the ocrrect size free of charge. I received the wrong size the 2nd time as well. Then I noticed that the silver on the show easily smears off the shoe and there is a thin plastic like covering on the shoe. I am very disappointed. Not simply because I never got the correct size, but because I paid so much for the shoe and it looks really nice, but is cheaply made. My daughter literally put the
shoes on for about 30 minutes and the silver "paint" had already rubbed off. Please do not buy this shoe.