No removable insole - I got this shoe from the list that Zappos said had removable insoles. I should have paid attention to the write up because it did not mention anything about a removable insole even though it was on Zappos list. Shoe is well built with a lovely soft support & cushiony footbed but I am looking for something that will fit & accommodate my orthotic.

Well suited to a purpose... I got these sandals to address a very specific foot issue: I recently had extensive surgery on my right foot, and it is still fairly swollen. The total adjustability the lacing provides allows me to wear a PAIR of shoes - that will BOTH fit even after the swelling finally goes away! Minor gripe: the shoelaces don't match the shoe- at least in the taupe...

GREAT!!!!! They are GREAT sandals, I ordered them for Can Cun and I had to do quite a bit of walking they were great from the minute I put them on. I have heel spurs and bunions (old age stuff) and they didn't bother me at all. I wish i could get another color for summer (when it gets here) Michigan ... you never know!!! Now I am looking forward to summer so my feet won't hurt. If you send the warranty in they have a 10,000 mile warranty on them, how can you beat that???? Thanks Zappos for being so great I ordered them 2 days before I left for vacation and they were here the very next day. Better than going to the store. Service is WONDERFUL.

Propet Lucerne Walker - This shoe is excellent, true to size and extremely comfortable. I have them in white and in black, and plan to order the brown ones in the near future!!

Cool and Comfortable - Very comfortable, I was able to walk for hours in them.

Soft Walk LaPalma - When I purchase shoes on line, I always read the reviews - one thing I wish the author would state is the size they ordered and specifics about their feet - as I feel shoes fit differently on people with wide vs. narrow feet. Consequently - I will do just that. I ordered this shoe in an 11N - my normal size. I have a pair of Soft Walks in the 'Adora' and love them. I thought I would love this shoe, too. My right foot was reasonably happy in the shoe (my left foot is slightly larger) but my left foot was not. I noticed a review for another pair of SoftWalks that said there is not enough depth in the toe box of the shoe. That is exactly the problem with this shoe. My left foot is just enough larger that it shoved the toe too far forward and was cramped. It also pinched my little toe on that foot. It's possible that with time, the shoe would stretch out and be better, but at the price of these shoes, I wasn't willing to risk it so I am returning them. I don't believe a larger or wider size would help - especially since the right one fit reasonably well. Anything larger or wider would have slipped on my heel. It is also very true that you cannot wear SoftWalks without a lightweight sock or stocking - they are just not designed to be worn without some sort of foot covering. If you can get the right size and get them to fit, though - they are a fabulous feeling shoe - the air pockets are wonderful, but they do take a bit of adjustment getting used to them. Looks wise - I thought they were a bit ungainly looking - but in a size 11 what do you really expect???

Comfy - I have very wide feet with a high instep. Finding comfortable shoes is a chore. And being a recently diagnosed diabetic, shoe comfort is even more important. But I'm young and insist I can still wear cute shoes! These shoes are great. The top, outside edge of the heel rubbed my heel/ankle a bit when I wore without socks, so I'll continue to use thin trouser socks until I'm sure they're worn soft.

Too wide in the toe area - I realize most of the reviews said this shoe felt true to width, but I have a very, very narrow foot. My foot slid around in the toe area while walking on the cobblestones of Paris and I got a blister on the entire font half of the underside of my foot. They are very comfortable otherwise, just stay off of cobblestone. I agree with the person who says you HAVE to wear a sock with them or the egg-crate bothers a little, although with a sock on it's very comfortable. I like the look and may try the newer styles.

Squeaky! This shoe felt great, fit very well, but I'm returning it because the insole/sole squeaks. I think it's due to the nature of the material in the insole. I have other SoftWalk shoes and they don't make a sound. I'm disappointed because it was a great shoe otherwise.

Thank you , Thank you, Thank you - I have had surgeries (4) on my right foot I could not find a shoe to wear except New Balance sneakers. ugh. Yes the "egg crate" insole is different a little powder on the sole of the foot before putting on the shoe would solve the ladies problem. I cannot believe I finally found a pair of shoes and Thank you to Zappos customer service for understanding my frustrations and yet immediate need for a pair of shoes for a job interview. Next will be for dancing.