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Frequently Asked Questions

  1. Order Status Questions
    1. What is the status of my order?
    2. Can I combine orders or add additional items to my order once it has been placed?
    3. How do I change the shipping address or cancel my order?
  1. Q:

    What is the status of my order?

    A:

    Your order status will be available 24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. From there, you will be able to view information about your order.

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  2. Q:

    Can I combine orders or add additional items to my order once it has been placed?

    A:

    Unfortunately we are unable to combine orders or add additional items to an order once it has been placed.

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  3. Q:

    How do I change the shipping address or cancel my order?

    A:

    Please contact 6pm.com's Customer Service Department immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address.

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Return Policy

If you are not happy with your online purchase, we will be happy to accept a return within 30 days of the date of purchase.

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