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Q: What does 6pm.com charge for shipping an order?
A: 6pm is happy to offer free standard ground shipping, regardless of size or value.
Q: What shipping methods do you use?
A: Your order may ship via UPS, USPS, or FedEx, depending on the type of address it is being shipped to and the time it leaves our warehouse. Our system will automatically choose the courier and method that will allow us to get your package to you most expediently. Orders to APO/FPO addresses and PO Boxes must be shipped USPS. For all other orders, we are unable to guarantee any specific courier.
Please Note: Orders containing items considered a hazardous material by the Department of Transportation due to the alcohol content (fragrances, nail polish, etc.) will be shipped via UPS Ground service. At this time, we cannot ship these items to Alaska, Hawaii, P.O. Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico).
Q: What is PayPal?
A: PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.
Q: How do I sign up for PayPal?
A: You can sign up for a PayPal account by going to https://www.paypal.com.
Q: How do I use a PayPal payment option?
A: Existing PayPal users who would like to use PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website.
Q: What do I do if I have questions about my PayPal account?
A: You may contact PayPal customer service by calling 888-221-1161 or go to https://www.paypal.com for support and additional information.
Q: How is billing done for PayPal?
A: Customers who sign up for a PayPal account must sign a Billing Agreement which will authorize the merchant to take out their payments directly from their PayPal account. Only then can the customer be able to control how to pay for their purchases. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.
Q: When are funds transferred out of my PayPal account for my order?
A: PayPal withdraws money from your PayPal account immediately after checkout. If the balance is lower than the total payment, PayPal offers credit products or the option to pay from your bank account or a credit card. Customers who do not have a PayPal account at this point will need to use a valid credit card to complete the payment. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.